Delete your account

You can delete your Origin Account from your settings. It stops working at once, and is deleted for good 30 days later. Until then, you can restore it.

Before you start

• You need one of your account’s passkeys: deleting needs a passkey confirmation.
• Download your data first if you want to keep a copy. Once the account is deleted for good, nobody can get it back.
• The apps you registered in the developer console are deleted with your account.

Delete it

Deleting signs every device out at once, and after 30 days it can’t be undone.

1. In your settings, open Your data.
2. Under Delete your account, select Delete account.
3. Type your handle in Type your handle, <handle>, to confirm.
4. Select Delete my account.
5. If Origin Auth asks, confirm with your passkey.

The page says “Your account is scheduled for deletion”, with the date it will be deleted for good.

What happens right away

• Every device is signed out. Signing in with a passkey only offers to restore the account.
• Apps can no longer sign you in with it or refresh their access. An access token an app already holds keeps working until it expires, within five minutes, and an app that keeps its own session may keep you signed in to it until it next checks with Origin Auth.
• A recovery link support sent you stops working.
• Your primary email address receives “Your account is scheduled for deletion”, with the date.

Restore your account

For 30 days, signing in with one of your account’s passkeys offers to restore it instead.

1. Open the sign-in page, at auth.sourceorigin.dev/login, or select Restore my account on the page that confirmed the deletion.
2. Sign in with your passkey. The page asks “Restore your account?” and says when the account will be deleted.
3. Select Restore my account.

Your account works again, and you are signed in. Your primary email address receives “Your account was restored”. Keep it scheduled leaves the account to be deleted.

What is deleted at the end

After 30 days, SourceOrigin deletes:

• your account, with its profile, profile picture, email addresses, passkeys and linked GitHub or Google accounts,
• your devices, and every app’s access,
• the apps you registered,
• the personal details recorded with your security history, such as IP addresses and devices.

Some things stay:

• Your security events, without any personal details. What is left of them no longer names you: only IDs that point to no account.
• Your handles. Nobody else can take a handle your account held, unless SourceOrigin support releases it.
• What apps keep. Apps you signed in to keep their own records of you. Ask each app to delete them.

Deletion by SourceOrigin support

SourceOrigin support can also schedule your account’s deletion, or restore it, for example when you ask them at [email protected]. You receive the same emails, and your Security history shows the reason support gave.

Support can also delete an account at once, skipping the 30 days. That can’t be undone.

Troubleshooting

• “Type your handle exactly as shown to confirm.” The handle you typed isn’t the account’s. Type it as the form shows it.
• “This restore offer has expired.” The offer lasts five minutes after you sign in. Sign in with your passkey again.
• “A passkey added by a recovery can’t restore it.” A passkey added by a recovery can’t restore the account during its first 15 days. Use a passkey you had before, or ask support.
• You lost your passkey. Ask support to restore your account.